Last Update: November 2021.
This agreement contains arbitration and class action waiver provisions that waive your right to a court hearing, right to a jury trial, and right to participate in a class action. Arbitration is mandatory and is the exclusive remedy for any and all disputes unless specified below in section 18 or if you opt-out. Please carefully review the dispute resolution provisions in section 18 below which also describes your right to opt-out.
LadyBoss reserves the right to update and change, from time to time, these Terms and all documents incorporated by reference by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. You can find the most recent version of these Terms at https://ladyboss.com/termsandconditions. Use of the Website after such changes constitutes acceptance of such changes. Any new features or tools which are added to the current Website shall also be subject to the Terms.
Table of Contents:
SECTION 1 – WEBSITE USE
The Website is intended for adults only. In order to use the Website, you must be 18 years of age or the legal age of majority in your state or province of primary residence, whichever is greater, and also have the legal capacity to enter into a contract with us. The Website is not intended for children and no person under the age of 18 may use the Website. If you use the Website, you are affirming that you are at least 18 years old or the legal age of majority in your state or province of residence (whichever is greater), have the legal capacity to enter into a binding contract with us, and have read this Agreement and understand and agree to its terms.
SECTION 2 – WEBSITE USER CONDUCT AND RESTRICTIONS
All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws, including all design elements, text material, logos, taglines, metatags, hashtags, photographic images, personal stories, LadyBoss icons, video and audio clips, coaching sessions, and downloads. No material on or provided through the Website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever. The LadyBoss trademark and logo are proprietary marks of LadyBoss, and the use of those marks is strictly prohibited. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, or otherwise display any logo, tagline, trademark, trade name, copyrighted material, patent, trade dress, trade secret, or confidential information owned by LadyBoss. Notwithstanding the foregoing, you may print off information about your purchases for your personal use only. Commercial use of such information is strictly prohibited.
Subject to your continued strict compliance with all Terms, LadyBoss provides to you a revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferable license to use the Website. Notwithstanding the foregoing license grant, you hereby acknowledge and agree that: (1) the Website contains copyrighted material, trademarks, and other proprietary information including text, software, photos, video, graphics, music and sound, and that the entire contents of the Website are copyrighted as a collective work under the United States copyright laws; (2) LadyBoss is the exclusive owner of the copyright and all other intellectual property rights in the entire Website; (3) LadyBoss owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it; (4) Each third party content provider owns the copyright in content original to it; (5) You may not modify, publish, transmit, display, participate in the transfer or sale, create derivative works, or in any way exploit the content of the Website or any portion of it; (6) Except as otherwise expressly permitted under copyright law, you may not copy, redistribute, publish, display or commercially exploit any material from the Website without the express written permission of LadyBoss and, if applicable, the copyright owner; and (7) In the event of any permitted copying, redistribution or publication of material from the Website, no changes in or deletion of author attribution, trademark, legend or copyright notice shall be made. You further acknowledge and agree that you do not acquire any ownership rights by downloading or copying copyrighted material or any other material protected by intellectual property laws. All trademarks appearing on the Website are the exclusive property of their respective owners, including, in some instances, LadyBoss, and/or affiliated companies.
You agree not to use or attempt to use the Website in any unlawful manner. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing vulgar, obscene, or defamatory material; or (3) any other unlawful act.
SECTION 4 – INFORMATION YOU PROVIDE; REGISTRATION; USER NAMES AND PASSWORDS
As a LadyBoss user, you will be required to create an account with LadyBoss Weight Loss. You warrant that the information you provide us is truthful and accurate and that you are not impersonating another person. You are responsible for maintaining the confidentiality of any password you may use to access your LadyBoss user account, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to your user account, to any third party. You are fully responsible for all transactions with, and information conveyed to, LadyBoss under your user account. You agree to immediately notify LadyBoss of any unauthorized use of your password or user name or any other breach of security related to your user account. You agree that LadyBoss is not liable, and you will hold LadyBoss harmless, for any loss or damage arising from your failure to comply with any of the foregoing obligations. Please see Section 20 below for additional information.
SECTION 5 – ORDER PLACEMENT AND ACCEPTANCE; METHOD OF PAYMENT
You agree that any products or services that you purchase from us and/or our Website will be used for your personal, non-commercial use. You agree that you will not resell, re-distribute, or export any product that you order from the Website.
If you are enrolling in our membership program or ordering a product, payment must be received by LadyBoss before your enrollment or order is accepted, unless you are participating in a trial offer program (see Section 6 below). We may require additional information regarding your order if any required information was missing or inaccurate, and may cancel or limit an order any time after it has been placed. Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. You must contact us as soon as possible by visiting https://ladyboss.com/help immediately in order to modify or cancel your pending order. We cannot guarantee that we will be able to amend your order in accordance with your instructions.
We reserve the right to accept or deny shipment to anyone for any reason. In the event we deny your order, your payment will be refunded to the card provided at the time of checkout.
Your order is conditioned on you accepting this Agreement. Once we receive your authorized order and a verified form of payment has been received, we will promptly place your order in line for shipment or delivery. All items are subject to availability. We will notify you if any item is not available, the expected availability date, and may offer you an alternative product. If the availability of any product is delayed and you do not wish to substitute the product, upon your request, we will cancel your order and if previously charged, your payment card will be fully refunded for that specific order.
LadyBoss does not accept orders from dealers, wholesalers, or customers who are resellers or who intend to resell items offered on the Website. If we discover that you are placing orders with the intent to resell items offered on the Website, we will immediately cancel your order, suspend or terminate your account, and, at our option, pursue any and all available legal remedies from you under applicable law. To the extent your conduct may be fraudulent, such as attempting to purchase or purchasing products through the use of fake or stolen cards, LadyBoss will report you to federal, state, and/or local enforcement authorities and take any additional legal action deemed appropriate by LadyBoss.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis at our sole and exclusive discretion.
All advertised prices are in, and all payments shall be in U.S. Dollars.
SECTION 6 – TRIAL MEMBERSHIP OFFER, AUTOMATIC ENROLLMENT AND PAYMENT, AND CANCELLATION
Where we offer you a Free Trial of LadyBoss (“Free Experience Membership”), such Free Experience Membership will start immediately and will run for the seven (7) days after your application to register with LadyBoss has been accepted by LadyBoss and continue for the Free Experience Membership offer period as indicated on the Website at the time you submit your application. Free Experience Memberships are only available to new membership subscribers of LadyBoss and for the limited periods as set out on the Website. Previous membership subscribers or those subscribers who have already benefited from a Free Experience Membership subscription to LadyBoss do not qualify for a further Free Experience Membership.
If you do not want to continue your membership after your Free Experience Membership comes to an end, you may cancel it by logging into your LadyBoss account HERE. You can also contact LadyBoss Support by emailing [email protected] to cancel. You must contact us at least 48 hours before your Free Experience Membership period ends to ensure your subscription does not automatically continue and the payment method that you provided at the time of enrollment online will be charged the full LadyBoss monthly membership subscription rate provided at the time of enrollment. LadyBoss can change any paid-for membership subscription price detailed on the Website or in any pre-contract information (including these Terms), at any time. If the membership subscription rate changes after you are enrolled, we will notify you by email.
SECTION 7 – LADYBOSS MEMBERSHIP TERMS AND AUTOMATIC PAYMENT
A member (“Member”) is responsible for paying all sums due to LadyBoss in connection with their membership (“Membership”) in accordance with these Terms. The first Membership fee payable in accordance with these Terms is due when the Membership account is set up and payment of the Membership subscription fee is a condition of Membership, or after your Free Experience Membership ends and you have not canceled the automatic enrollment with us. Every calendar month (or calendar year depending on the type of Membership applied for), your Membership account will be charged the subscription fee for the following month’s (or year’s) subscription, together with any other fees for the following month’s (or year’s) subscription. plus any accumulated charges for the past period (collectively, “Fees”). Failure by the Member to use any of the services available for a Member through its subscription to LadyBoss does not relieve the Member of his/her payment obligations under these Terms.
Potential registrants and/or Members can pay by credit card, debit card, or PayPal account. Payment details, together with details of the subscription package applied for, shall be collected by us through our secure financial data collection mechanism, which transfers the details of the potential registrant and/or Member’s financial data (as well as subscription package data) to our online payment system for processing. You acknowledge that we hold data regarding the subscription package that is being signed up for by the Member, including the last four digits and the expiration date of the card used to purchase the subscription package together with details on when payment of Fees are due. The Member further acknowledges and agrees that by sending a request for a specific subscription package, that payments for Fees are due on a recurring basis in accordance with that specific subscription package (unless the subscription is canceled in accordance with these Terms) and therefore authorizes the automatic payment collection terms applicable to that specific subscription package (e.g. on a monthly basis and for a specific amount).
If you are enrolled in the LadyBoss Pocket Personal Trainer Membership Program or the LadyBoss Club Membership Program and you have provided us with a valid credit or debit card number or an alternate payment method, each payment will be automatically processed at the time of your designated payment date (monthly depending on your membership) and will be billed by to the payment method you provided to us at the time of your enrollment in the LadyBoss Pocket Personal Trainer Membership plan or your LadyBoss Club Membership Plan.
If you wish to cancel your participation in a LadyBoss Membership Plan, please see https://ladyboss.com/return for all policies. You can also visit your LadyBoss HUB account, or call 1-877-246-0781.
Submissions of the cancellation form provided must be completed by at least 48 hours before your renewal date to avoid any unwanted charges. For monthly Membership subscriptions, we require at least forty-eight (48) hours notice of cancellation.
You agree that you will NOT send credit card details to LadyBoss directly and that ALL credit card transactions shall be processed via our Website. LadyBoss shall not be held responsible for the security of, or the misuse of, credit card or other personal information. Members should be aware that further terms and conditions required by PayPal may apply, and can be found at www.paypal.com. LadyBoss reserves the right to immediately terminate a Member’s account and/or service for any unpaid (in whole or part) period of Membership subscription (with or without notice). Termination of service in no way relieves or excuses the Member from any obligation to pay outstanding charges or expenses. In the event LadyBoss starts collection processes of any type, you will be liable for all collection costs, including legal fees and expenses, as provided in Section 20 below.
In addition to any Fees, LadyBoss may also charge applicable value added or other tax.
SECTION 8 – LADYBOSS CLUB MEMBERSHIP, AUTOMATIC PAYMENT, AND CANCELLATION
When visiting the Website, you may have the option of purchasing a product one time or enrolling into LadyBoss Club Membership Subscribe & Save Program where the payment card you provide at the time of enrollment is automatically charged each month until you cancel. If you enroll in the LadyBoss Club Membership Program, the payment card you provided will be billed and the product shipped every 30 days from the date of your initial enrollment unless you cancel.
If you are enrolled in the LadyBoss Club Membership Subscribe & Save Program at the time of your initial purchase and you have provided us with a valid credit card number or an alternate payment method, each payment will be automatically processed at the time of each shipment or installment and will be billed to the payment method you provided to us at the time of your enrollment in the LadyBoss Club Membership Subscribe & Save Program.
If you wish to cancel your participation in the LadyBoss Club Membership Program, you may do so at any time by clicking one of the following links.
To cancel your subscription, click HERE.
You can also call us at 877-246-0781.
Cancelation must be requested at least 48 hours before your renewal date to avoid any unwanted charges. For monthly CLUB Memberships, we require at least forty-eight (48) hours notice of cancellation.
If you participate in the LadyBoss Club Membership Subscribe & Save Program using a credit card and your credit card fails to process for a subsequent shipment, you agree that LadyBoss may contact you on any phone number (including a cell phone number) or email address provided by you for alternate payment information. If you fail to pay for any product or service received, your account may be sent for collection. In the event LadyBoss starts collection processes of any type, you will be liable for all collection costs, including legal fees and expenses, as provided in Section 20 below, except as provided in the Return/Exchange Policy. LadyBoss’s descriptions of, or references to, products or services not owned by LadyBoss are not intended to imply endorsement of that product or constitute a warranty by LadyBoss unless expressly stated on the Website, except as provided in the Return/Exchange Policy. LadyBoss’s descriptions of, or references to, products or services not owned by LadyBoss are not intended to imply endorsement of that product or constitute a warranty by LadyBoss unless expressly stated on the Website.
SECTION 9 – SHIPPING FEES
Unless otherwise stated on the Website at the time of purchase, we reserve the right to add applicable shipping and handling fees to your order. Unless otherwise stated, we will use commercially reasonable efforts to fulfill your order within a reasonable time after receipt of your properly completed and verified order. Accurate shipping address and phone number information are required. Although we may provide delivery or shipment timeframes or dates, such dates are good-faith estimates and are subject to change. You further understand that product or service availability may be limited and particular products or services may not be available for immediate delivery. If your order will be delayed, we will contact you at the e-mail or street address you provided when placing your order. If we are unable to contact you or you would like to cancel your order, we will cancel the order and refund the full amount charged. Shipping Protection is available. If you do not purchase LadyBoss Shipping Protection, we shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery caused by any third party carrier or other delivery services not owned or controlled by us. The risk of loss and title for such items pass to you upon our delivery to any third-party carrier. We reserve the right to reject orders where the stated delivery address is outside the United States.
LadyBoss reserves the right to change its pricing at any time. Opt-in will be auto-checked for the protection of each order unless you decide to opt-out. If you decide to continue with the opt-in to LadyBoss Shipping Protection, this charge will appear for such customers to review and verify at checkout. If you choose CLUB membership with your order, Shipping Protection will be included with each purchase at an additional charge unless you notify LadyBoss to opt-out. LadyBoss reserves the right to not honor the Shipping Protection in cases of fraud and abuse.
As a customer of a merchant that offers Shipping Protection, Your choice to add shipping protection to your order is entirely optional. You have the option of obtaining protection from an alternative source or not at all. LadyBoss Shipping Protection is non-refundable once the product has shipped. Shipping Protection is valid for the original order only for a maximum of $200 total cart value. Orders over $200.01 do not qualify for LadyBoss Shipping Protection. Only one replacement will be provided by LadyBoss. An alternate address may be requested for the replacement delivery.
All issues must be reported within 30 days of the order date.
Ensure you report an issue within the respective deadlines:
SECTION 10 – PRODUCTS, SERVICES, AND PRICES AVAILABLE ON THE WEBSITE
LadyBoss reserves the right, without notice, to discontinue products or services or modify specifications and prices on products and services without incurring any obligation to you. Except as otherwise expressly provided for in these Terms, any price changes to your subscription or purchase of product(s) or services will take effect following email notice to you.
LadyBoss takes reasonable steps in an effort to ensure that the prices set forth on the Website are correct, and to accurately describe and display the items available on the Website. If the correct price of our product is higher than its stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
When ordering products, please note that LadyBoss does not warrant that product or service descriptions are accurate, complete, current, or error-free, or that packaging will match the actual product that you receive. If any item described on the Website is not as described when you receive it, or the packaging on the Website does not match what you receive, your sole remedy is provided in our Return/Exchange Policy. All sales are deemed final except as provided in the Return/Exchange Policy. LadyBoss’s descriptions of, or references to, products or services not owned by LadyBoss are not intended to imply endorsement of that product or constitute a warranty by LadyBoss unless expressly stated on the Website.
SECTION 11 – PERSONAL RESULTS COACH’S OBLIGATIONS AND YOUR OBLIGATIONS/YOUR INDIVIDUAL RESULTS WILL VARY
The Coach will use his/her skills and knowledge to design a safe program of exercise that will take into account your lifestyle, personal goals, fitness level, and medical history. The Coach will provide coaching, accountability, advice, and support to assist you in achieving your goals. You understand that the results of any fitness program cannot be guaranteed by LadyBoss or the Coach and that your progress depends on your individual effort. Accordingly, individual results will vary. Your individual results will vary.
You must commit to your program 100% to improve the chances of achieving your goals. Your Coachmay require a letter of “medical clearance” from your physician, and your physician may charge you for providing that letter, which cost is payable exclusively by you. You understand and agree that it is your responsibility to inform the Coach of any conditions or changes to your health, now and on-going, which may affect your ability to exercise safely and with minimal risk of injury. If your Coach requires further medical information from a practitioner, you must provide such information.
Every person has a different body and history, and, therefore, individual results will vary from Member to Member. Your individual results will vary depending upon a variety of factors unique to you, such as your health, genetics, diet, and level of exercise. If you are not satisfied with your results, your only remedy is provided in our return/exchange policy.
SECTION 12 – INDEPENDENT LADYBOSS AFFILIATE PROGRAM
LadyBoss may offer you an opportunity to become an Independent LadyBoss Affiliate (“ILA”), wherein you will have the opportunity to receive free or discounted products or services or other remuneration in exchange for your truthful statements about your experience with LadyBoss. Such statements may include, but not be limited to, sharing your LadyBoss experience with your friends and colleagues in person, on social media, or by e-mail, and encouraging them to join LadyBoss as a Member and/or purchase LadyBoss products. LadyBoss reserves the sole and exclusive right to determine the amount of remuneration each ILA will receive in exchange for his/her efforts.
ILA’s must comply with all laws including, but not limited to, laws prohibiting deceptive and misleading advertising and marketing, e-mail marketing laws (including the federal CAN-SPAM Act (15 U.S.C. § 7701)), telemarketing laws (including the federal Telephone Consumer Protection Act (47 U.S.C. § 227)), and laws governing testimonials (including the Federal Trade Commission’s Revised Endorsements and Testimonials Guides (16 CFR Part 255 of the Code of Federal Regulations)). ILAs are solely responsible for ensuring their compliance with all laws.
As an ILA, all of your statements must: (1) contain only truthful and accurate information about your LadyBoss experience generally; and (2) if posting on social media, each post must contain (a) @ladyboss and #ladyboss; and (b) #ad, #advertisement, or #promotion in a clear and conspicuous location before the text of your description. If the post is on Instagram, these hashtags must appear before the “More” button, and each Instagram post must use Instagram’s “Paid Partnership” tool. If the post is on YouTube or another form of video social media, then the hashtags must appear in a clear and conspicuous location in the post description, and each video must display the word “Ad,” “Advertisement,” “Promotion,” or “Paid Partnership” within the video itself in a font size that is clearly recognizable to the viewer and which appears persistently throughout the length of the video in the top right-hand portion. All e-mails must: (1) be sent only to those individuals who have opted into receiving e-mails; (2) clearly identify the e-mail as an advertisement in the subject line; and (3) provide a mechanism for the recipient to opt-out, with all opt-out requests being honored within ten (10) business days of receipt. As an ILA, your statements must not: (1) contain any false or misleading statements; (2) make any health or scientific claims about LadyBoss’s products or services or your experience with LadyBoss (e.g., “LadyBoss has cured my heart disease” would be prohibited, but “LadyBoss has helped me gain energy, lose weight, and feel healthier” would be permitted if that was your experience); (3) display, reference, or discuss any third party’s products or services including, but not limited to, the products or services of LadyBoss’ competitors; nor (4) infringe any third party’s intellectual property or other rights, including likeness rights, trademark rights, copyrights, and rights of privacy. ILAs are independent contractors and are not employees or agents of LadyBoss. ILAs have no authority to act on behalf of or bind LadyBoss. ILAs shall be solely and exclusively responsible for all costs and other expenses incurred. Sections 18 and 20 below – in their entirety (as well as all other terms in this Agreement) – apply to ILAs, and further govern the relationship between LadyBoss and each ILA.
To find out more information about the ILA program, please click here.
SECTION 13 – TESTIMONIALS, REVIEWS, AND PICTURES/VIDEOS
LadyBoss is pleased to hear from users and welcomes your comments regarding our services. LadyBoss may use testimonials and/or product reviews in whole or in part together with the name, city, and state of the person submitting it. Testimonials may be used for any form of activity relating to LadyBoss’s services or products, in printed and online media, as LadyBoss determines in its absolute discretion. Testimonials represent the unique experience of the customers submitting the testimonial, and do not necessarily reflect the experience that you may have using our products. As noted in Section 11 above, your results will vary depending upon a variety of factors unique to you, such as your health, genetics, diet, and level of exercise.
You alone are responsible for any communication, message, and/or other content that you post, upload, submit, transmit, or share with LadyBoss on this Website, by electronic mail or otherwise, including but not limited to, any data, questions, comments, suggestions or the like (collectively “User Communications”). By transmitting or posting any User Communications, you represent and warrant that such User Communications are your own original work and will not infringe or violate any copyright, trademark, trade secret, rights of privacy, rights of publicity, or any other applicable laws. LadyBoss does not endorse or sponsor any User Communications submitted by you or other Members.
Anything that you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and non-proprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.
Additionally, LadyBoss reserves the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. LadyBoss shall be under no obligation to use any, or any part of, any testimonial or product review submitted. If you submit a testimonial, you are confirming that you have read, understood, and agree to these Terms. If you disagree with any part of these Terms, do not submit a testimonial.
SECTION 14 – NO MEDICAL DIAGNOSIS OR TREATMENT
LadyBoss is committed to helping you lose weight and improve your lifestyle. You understand, however, that our products, services, and the statements on the website have not been evaluated by the food & drug administration or medical professionals, and our products, services, and the information on the website are not intended to diagnose, treat, cure or prevent any health problems, illnesses, or diseases. The information on the website or provided to you in emails or other communications is designed for informational purposes only and is not intended to be a substitute for informed medical advice or care. LadyBoss products are not to be used to treat any type of medical condition or health problem. You agree that you either have consulted, or will consult, with a physician or doctor before using any of our products or trying any of our services, particularly if you suffer from any medical condition including, but not limited to, heart disease, high blood pressure, obesity, blood circulation problems, breathing problems, or any other conditions or disorders, and you agree that you will cease immediately from using our products if you experience any ill effects or unintended side effects of any product.
LadyBoss endeavors to provide you with accurate information about our products and services. You understand and agree that the information LadyBoss conveys about our products, services, and/or the efficacy of our products or services is obtained from independent third parties such as news agencies, scientific reports, and scientific / research entities. LadyBoss does not warrant or represent that such information is error-free, and LadyBoss does not represent or endorse any third parties or the methods that they use to arrive at their conclusions. All product specifications, performance data, and other information on the website is for informational and illustrative purposes only, and do not constitute a guarantee or representation that the products will conform to such specifications or performance data. LadyBoss does not warrant or represent that your results will match those of others who use our products or services.
The representations and product disclaimers described above are inapplicable where prohibited by law, including in New Jersey.
SECTION 15 – FOOD ALLERGY DISCLAIMER
LadyBoss makes every attempt to provide accurate nutrition and ingredient information for every product on our menu. We take food safety very seriously: however, there is always a risk of cross-contamination. There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice.
Please be aware that our facility handles nuts and foods that may contain nuts or nut oils.
Customers concerned with food allergies need to be aware of these risks and understand that the consumption of foods provided by LadyBoss is at their own risk.
SECTION 16 – DISCLAIMERS OF WARRANTIES
Except where otherwise inapplicable or prohibited by law, including the state of New Jersey:
The website and all content are provided on an “as is”, “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. We make no, and expressly disclaim any and all, representations and warranties as to the reliability, timeliness, quality, suitability, availability, accuracy, and/or completeness of any information on this website. We do not represent or warrant, and expressly disclaim that: (a) the use of the website will be secure, timely, uninterrupted or error-free, or operate in combination with any other hardware, software, system or data, (b) the website or services will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the website will meet your requirements or expectations, (e) errors or defects in the website will be corrected, or (f) the website or the server(s) that make the website available are free of viruses or other harmful components. All conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or noninfringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law.
SECTION 17 – LIMITATIONS OF LIABILITIES
SECTION 18 – DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER
Please read this arbitration and class action waiver provision carefully. It requires you to arbitrate disputes with LadyBoss and limits the manner in which you can seek relief from us. Except where prohibited by law, you agree that any claim that you may have in the future must be resolved through final and binding confidential arbitration. You acknowledge and agree that you are waiving the right to a trial by jury. The rights that you would have if you went to court, such as discovery or the right to appeal, may be more limited or may not exist. You agree that you may only bring a claim in your individual capacity and not as a plaintiff (lead or otherwise) or class member in any purported class or representative proceeding. You further agree that the arbitrator may not consolidate proceedings or claims or otherwise preside over any form of a representative or class proceeding. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the terms of these conditions of use as a court would.
Notwithstanding the foregoing, and as an exception to final and binding confidential arbitration, you and LadyBoss both retain the right to pursue, in small claims court, any claim that is within that court’s jurisdiction and proceeds on an individual (non-class) basis, including overdue account matters within the small claims court’s jurisdiction. LadyBoss will not demand arbitration in connection with any individual claim that you properly file and pursue in a small claims court, so long as the claim is and remains pending in that court. The following claims shall not be subject to final and binding arbitration and must be adjudicated only in the state or federal courts located in Albuquerque, New Mexico: (i) any dispute, controversy, or claim relating to the infringement or validity of our proprietary rights, including without limitation, trademarks, service marks, trade dress, copyrights, trade secrets, or patents, or the intellectual property rights of a third party; or (ii) an action by LadyBoss for temporary, preliminary, or permanent injunctive relief, whether prohibitive or mandatory or other provisional relief, against you for breach or threatened breach of this Agreement. You expressly agree to refrain from bringing or joining any claims that are excluded from final and binding arbitration pursuant to this subsection “b” in any representative or class-wide capacity, including but not limited to bringing or joining any claims in any class action or any class-wide arbitration. Small claims matters may be filed in any small claims court with personal and subject matter jurisdiction over the parties. For all other matters excluded from final and binding arbitration by this subsection “b,” the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Albuquerque, New Mexico, and forever waive any challenge to said courts’ jurisdiction and venue.
We acknowledge and agree that before initiating any Claim against the other, we agree to first contact the other with a written description of the dispute, which shall include all relevant documents and information, and the proposed resolution. You may send the written description of any dispute you have with us by U.S. Mail to LadyBoss, Attn: Legal Department,10010 Indian School NE, Albuquerque, NM 87112, with copy by e-mail to [email protected] LadyBoss will contact you by letter at the billing address you provided to us or at the email address you provided to us. You agree to negotiate with LadyBoss or its designated representative in good faith about your problem or dispute. If for some reason the dispute is not resolved within 60 days after receipt of the written dispute, we agree to the dispute resolution provisions below. Notwithstanding the foregoing or any other term of this arbitration agreement, we will have the right to seek injunctive or other equitable relief in state or federal court located in Albuquerque, New Mexico to enforce these Terms or prevent an infringement of a third party’s rights or our intellectual property rights, as stated in subsection “b” above. You hereby expressly consent to, and forever waive any challenge to, the exclusive personal jurisdiction and venue of said courts in such actions.
You and LadyBoss agree to commence any arbitration proceeding within 1 year after the Claim arises (the 1 year period includes the required pre-dispute procedures set forth above) and that any arbitration proceeding commenced after 1 year shall be forever barred.
If the amount in controversy is $500 or less, then the arbitration may be conducted by telephone or by written submissions. Otherwise, the arbitration shall be conducted in Albuquerque, New Mexico unless LadyBoss otherwise agrees to arbitrate in another forum requested by you.
Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s Rules.
The arbitrator shall follow the substantive law of the State of New Mexico without regard to its conflicts of laws principles. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the FAA. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
This provision survives termination of your account or relationship with LadyBoss, bankruptcy, assignment, or transfer. If the class action waiver is deemed unenforceable (i.e., unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.
Failure or any delay in enforcing this arbitration provision in connection with any particular Claim will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other Claims except all Claims must be brought within the 1 year limitation period set forth above. This provision is the entire arbitration agreement between you and LadyBoss and shall not be modified except in writing by LadyBoss.
LadyBoss reserves the right to amend this arbitration provision at any time. Your continued use of the Website, purchase of any services or product on or through the Website, or use or attempted use of a LadyBoss service or product, is affirmation of your consent to such changes. Should the changes to this arbitration provision be material, LadyBoss will provide you notice and an opportunity to opt-out. Your continued use of the Website, purchase or use of any services or products on or through the Website, or use or attempted use of a LadyBoss service or product, is affirmation of your consent to such material changes.
You understand that you would have had a right to litigate through a court, to have a judge or jury decide your case, and to be party to a class or representative action. However, you understand and agree to have any claims decided individually and only through binding, final, and confidential arbitration. You have the right to opt-out of this arbitration provision within thirty (30) days from the date that you purchase, use, or attempt to use a service or product purchased on or through the website (whichever comes first) by writing to us at LadyBoss, attn: Legal Department, 10010 Indian School NE, Albuquerque, nm 87112, with a copy by e-mail to [email protected] for your opt-out to be effective, you must submit a signed written notice identifying any service or product you purchased, used, or attempted to use within the 30 days and the date you first purchased, used or attempted to use the service or product. If more than thirty (30) days have passed, you are not eligible to opt-out of this provision and you must pursue your claim through binding arbitration as set forth in this agreement.
SECTION 19 – LADYBOSS’S ADDITIONAL REMEDIES
In order to prevent or limit irreparable injury to LadyBoss, in the event of any breach or threatened breach by you of the provisions of the parties’ Agreement or any infringement or threatened infringement by you of the intellectual property of LadyBoss or a third-party, LadyBoss shall be entitled to seek an injunction or other equitable relief restraining such breach, threatened breach, infringement, or threatened infringement. Nothing in this Agreement shall be construed as prohibiting LadyBoss from pursuing any other remedies available to it for such breach, threatened breach, infringement, or threatened infringement, including the recovery of monetary damages from you.
SECTION 20 – INDEMNIFICATION
To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless LadyBoss and its affiliates, and their respective directors, officers, employees, licensors, independent contractors, subcontractors, suppliers, parent companies, subsidiaries, and agents from and against any and all claims, actions, loss, liabilities, damages, expenses, demands, and costs of any kind, including, but not limited to attorneys’ fees and costs of any litigation or other dispute resolution, arising out of, resulting from, or in any way connected with or related to (1) your use, misuse, or inability to use the Website, (2) information you submit or transmit through the Website, or (3) your breach of these Terms, the documents they incorporate by reference, or the Agreement, or your violation of any law or the rights of a third-party.
SECTION 21 – NOTICE AND TAKEDOWN PROCEDURES; COPYRIGHT AGENT
If you believe that materials or content available on any LadyBoss Website infringes any copyright you own, you or your agent may send LadyBoss a notice requesting that LadyBoss remove the materials or content from the LadyBoss Website. If you believe that someone has wrongly filed a notice of copyright infringement against you, you may send LadyBoss a counter-notice. Notices and counter-notices should be sent to LadyBoss, Attention Legal Department, at 10010 Indian School NE, Albuquerque, NM 87112, or by e-mail to [email protected]
SECTION 22 – THIRD-PARTY LINKS
SECTION 23 – TERMINATION
LadyBoss reserves the right to terminate any Member’s Membership and/or service for any reason (including paid-for subscriptions and/or guest subscriptions) after providing e-mail notice to the Member.
This Agreement will take effect (or shall re-take effect) at the time you click “SUBMIT ORDER,” “PAY NOW,” “ORDER NOW”, “SUBMIT”, “BUY NOW”, “PURCHASE”, “I ACCEPT”, “I AGREE” or similar links or buttons, otherwise submit information through the Website, respond to a request for information, complete a purchase, select a method of payment, enter in payment method information, and/or begin installing, accessing, or using the Website, whichever is earliest. If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of the Agreement, we may terminate the Agreement or suspend your access to the Website at any time without notice to you and you will remain liable for all amounts due up to and including the date of termination or suspension. You further agree that LadyBoss shall not be liable to you or to any third party for the consequences of such termination or suspension. Your rights under this Agreement will terminate automatically if you fail to comply with this Agreement, subject to the survival of rights of certain provisions identified below. Termination will be effective without notice. Upon termination, you must promptly destroy all copies of any aspect of the Website in your possession. Sections 12, 14 through 20, 22, 24 through 28, and 30 through 32 of this Agreement, as well as any representations, warranties, and other obligations made or undertaken by you, shall survive the termination of this Agreement and/or your account or relationship with LadyBoss.
SECTION 24 – NO WAIVER
No failure or delay on the part of LadyBoss in exercising any right, power, or remedy under this Agreement may operate as a waiver, nor may any single or partial exercise of any such right, power, or remedy preclude any other or further exercise of such right, power, or remedy, or the exercise of any other rights, power or remedy under this Agreement. A waiver of any right or obligation under this Agreement shall only be effective if in writing and signed by LadyBoss.
SECTION 25 – GOVERNING LAW AND VENUE
SECTION 26 – FORCE MAJEURE
LadyBoss will not be responsible to you for any delay, damage, or failure caused by or occasioned by a Force Majeure Event. As used in this Agreement, “Force Majeure Event” shall mean: any act of God, act of nature or the elements, terrorism, insurrection, revolution or civil strife, piracy, civil war or hostile action, labor strikes, acts of public enemies, federal or state laws, rules and regulations of any governmental authorities having jurisdiction over the premises, inability to procure material, equipment, or necessary labor in the open market, acute and unusual labor, material, or equipment shortages, or any other causes beyond the control of LadyBoss. Delays due to any of the above causes shall not be deemed to be a breach of or failure to perform under this Agreement. LadyBoss shall not be required against its will to adjust any labor or other similar dispute except in accordance with applicable law.
SECTION 27 – ASSIGNMENT
LadyBoss may assign its rights under this Agreement at any time, without notice to you. Your rights arising under this Agreement cannot be assigned without LadyBoss’ express written consent.
SECTION 28 – ELECTRONIC SIGNATURE
All information communicated on the Website is considered an electronic communication. When you communicate with any LadyBoss company through or on the Website or via other forms of electronic media, such as e-mail, you are communicating with the company electronically. You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication. You further acknowledge and agree that by clicking on a button labeled “SUBMIT MY ORDER”, “PAY NOW”, “ORDER NOW”, “SUBMIT”, “BUY NOW”, “PURCHASE”, “I ACCEPT”, “I AGREE”, or similar links or buttons, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”) or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITE. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.
SECTION 29 – CHANGES TO THE AGREEMENT
SECTION 30 – YOUR ADDITIONAL REPRESENTATIONS AND WARRANTIES
You hereby further represent and warrant: (1) that you are at least eighteen (18) years of age, or the legal age of majority in your jurisdiction, whichever is greater; (2) that you have read this Agreement and thoroughly understand the terms contained in this Agreement; and (3) that any products and services you purchase from the Website will be used for your personal, non-commercial use, and that you will not re-sell, re-distribute, or export any product that you order from the Website. You further represent that LadyBoss has the right to rely upon all information provided to LadyBoss by you, and LadyBoss may contact you by email, telephone or postal mail for any purpose, including but not limited to (i) follow-up calls, (ii) customer satisfaction surveys, and (iii) inquiries about any orders you placed, or considered placing, on or through the Website.
SECTION 31 – SEVERABILITY
If any provision of this Agreement is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall not be affected thereby and shall continue in full force and effect and such provision may be modified or severed from this Agreement to the extent necessary to make such provision enforceable and consistent with the remainder of the Agreement.
SECTION 32 – ENTIRE AGREEMENT
These Terms, the Agreement, and any policies or operating rules posted by us on the Website or in respect to the Website constitutes the entire agreement and understanding between you and LadyBoss and governs your access and use of the Website and your ordering, purchasing and use and/or attempted use of any service or product, and supersedes and replaces any prior or contemporaneous agreements, representations, communications, and proposals, whether oral or written, between you and LadyBoss. We may also, in the future, offer new services and/or features through the Website. Such new features and/or services shall also be subject to these Terms, the Agreement, and any policies or operating rules posted by us on the Website. Any ambiguities in the interpretation of these Terms or the Agreement shall not be construed against the drafting party.
SECTION 33 – CONTACTING US
We encourage our customers to contact us with questions or comments about our products and services. Please feel free to do so by visiting https://ladyboss.com/help.
If you have any questions or inquiries concerning any of the Terms, you may contact LadyBoss by visiting ladyboss.com/help, or by regular mail at 10010 Indian School Rd. NE Albuquerque, NM 87112.
Having helped over 450,000 women, LadyBoss is on a mission to support the busy women who support everyone else. Women join for LadyBoss’s powerful online support community, amazing tasting science-based supplement line, easy-to-follow programs, empowering apparel line, and innovative 1-on-1 virtual coaching.
Having helped over 500,000 women, LadyBoss is on a mission to support the busy women who support everyone else. Women join for LadyBoss’s powerful online support community, amazing tasting science-based supplement line, easy-to-follow programs, empowering apparel line, and innovative 1-on-1 virtual coaching.