DELIVERY AND SHIPPING
Shipping times vary but we always aim to have your order delivered within 3-5 business days.
For international orders, please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over those and are not responsible for those fees!
LADYBOSS is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims with the postal carrier. LadyBoss is not responsible for any package(s) once it is in the hands of USPS, FedEx, UPS or any other carriers.
*Any order, domestic or international, that is returned to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for re-shipment of the package. We do not cover/reimburse for shipping costs for returns/exchanges.
Swag Drop items are extremely limited in quantity and are only printed once. Once an apparel item has sold out, it is gone forever. On rare occasions, some accessory items may be produced again if deemed necessary.
QUALITY AND WASHING INSTRUCTIONS
To ensure the quality and integrity of the garment, we suggest washing them on machine wash cold, with an initial water temp not exceeding 30°C or 65–80°F, or as suggested inside the garment.
All garments and fabrics are blends, or pre-shrunk to ensure a true fit after washing. To preserve the print as well as possible, it is suggested to wash the garment inside out (with the printed side in).
RETURNS AND EXCHANGES
We realize that you make choices in the buying process, and we want you to be happy with your purchase. Returns/exchanges may be necessary; and we will do our best meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase, please allow us to assist you with your order. We deal with returns on a per item basis. There are varying restocking and service fees. If you wish to make a return, please contact us within 7 days of delivery to discuss the matter first before sending back your items. We do not cover shipping costs for returns/exchanges. No returns or exchanges will be accepted unless requested within 7 days of delivery. All items must be in 'new' condition, including unwashed, unworn, with the original tags attached, and original packing slip included.
We do not accept items to be exchanged that were already previously exchanged. Inventory for exchanges cannot be guaranteed or held aside while waiting on delivery. Exchanges are handled on a first come first serve basis.
All sales are final outside the U.S.
All prices are final, LadyBoss will not issue price adjustments for any orders if the item(s) goes on sale, or is discounted in any way.
MYSTERY BOX SALES ARE FINAL
No return, exchange or cancellation requests will be approved on mystery box purchases. All previous guarantees, refund, return, and exchange policies are void.
We do not offer wholesale; and are not interested in distributor accounts. LADYBOSS SWAG can only be bought on LadyBossSwag.com and on ladyboss.shop.
PROBLEMS OR ISSUES NOT ALREADY COVERED.
If you have any issues that have not been covered on this page, please contact us and we will get back to you in order to help you resolve the issue as soon as possible.