LadyBoss Privacy Policy

Last Updated: October 5, 2018 
 
Thank you for shopping with us. LadyBoss (“LadyBoss,” “we,” “our” or “us”) is fully committed to protecting your privacy. We’d like to take a minute to explain the information that we collect from and about you, how we do it, how and why we use that information, and how your information may be shared with third-parties. 
First, it is important to understand that this Privacy Policy governs and applies to your use of, and any content, products, or services made available from or through, the website LadyBoss.com, including any subdomains thereof (“Website”). The Website is owned and operated by us. 
Second, please be sure to read this entire Privacy Policy before using or submitting information to or over the Website. By accessing the Website on any computer, mobile phone, tablet, or other device, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website.
Third, this Privacy Policy is only applicable to the Website and not to any other websites that you may be able to access from the Website, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. When you leave the Website via a link to another website, you are subject to that site’s privacy policy, terms of use, and other policies (“Third Party website policies”) applicable to that site and you should review the Third Party website policies.
Fourth, we may modify this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post those changes to the Website. Please check back frequently for updates as it is your sole responsibility to be aware of changes. Your continued use of the Website affirms your agreements to such changes.
Finally, this Website is intended for users who are located in the United States of America. Any users of the Website not located in the United States of America understand and agree to submit to the applicable laws and jurisdiction(s) of the United States of America which govern the use of this Website and the owner’s collection and use of your personal information.
 
Section 1 – What Information Do We Collect? 
We may collect two different types of information, Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“Non-PII”). PII is information that identifies you as an individual – for example, your name, address, telephone number, e-mail address, credit or other payment card information, billing address, and shipping information. Non-PII is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and other information that does not reveal your specific identity. PII and Non-PII may be collected anytime you access or use a LadyBoss website. PII and Non-PII may also be collected by LadyBoss during in-person discussions, telephone conversations, and electronic or other written communications. We also collect information via cookies, as explained below in Section 4. 
We collect information from you when you register on our Website, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another Website feature. 
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit or other payment card information, or other information. You may, however, visit our Website anonymously. 
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. 
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to Section 4 below for information about cookies and how we use them. 
Section 2 – How Do We Use Your Information? 
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the Website, or use certain other Website features in the following ways: 
1. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested;
2. To allow us to better serve you in responding to your customer service requests;
3. To quickly process and fulfill your transactions;
4. To administer a contest, promotion, survey, or other site feature; and
5. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer wish to receive promotional e-mail from us, please refer to the “How Can You Opt-Out, Remove or Modify Information You Have Provided To Us?” in Section 8 below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other Website features such as marketing programs and “members-only” content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. 
Section 3 – How Do We Protect Visitor Information? 
We implement a variety of security measures to maintain the safety of your PII. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit/payment card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. 
Section 4 – Do We Use “Cookies”? 
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. 
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service. 
Section 5 – Do We Disclose the Information We Collect to Third-Parties? 
Yes. In certain circumstances, we may disclose your PII to third-parties who assist in processing and shipping your order. Specifically, we may share this information with certain suppliers, freight and shipping companies, and manufacturers for the sole purpose of processing and shipping your order. We may also disclose your PII to payment processors and PayPal for the purpose of processing your order. 
We may also disclose your PII to third-parties as follows: 
(a) If we believe it is necessary because we believe there has been a violation of the www.LadyBoss.com Terms of Use and Terms & Conditions of Sale or of our rights or the rights of any third party;
(b) To respond and comply with legal process (such as a search warrant, subpoena, or court order) and to provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise required by law; and/or
(c) If we or some or all of our assets are acquired by another company, including through a sale in connection with bankruptcy, that company will possess the information collected by us and provided by you, and it will assume the rights and obligations regarding your information as described in this Privacy Policy.
We may also disclose your PII with your express consent. 
Except as described above, we do not sell, trade, or otherwise transfer to third-parties your PII unless we provide you with advance notice and obtain your consent. The term “outside parties” does not include ladybossweightloss.com. It also does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 
Non-PII may be provided to other parties for marketing, advertising, or other uses. 
Section 6 – Who is Responsible for Safeguarding User Names and Passwords? 
If you acquire a LadyBoss subscription, you will be required to create an account with LadyBoss. You warrant that the information you provide us is truthful and accurate, and that you are not impersonating another person. You are responsible for maintaining the confidentiality of any password you may use to access your LadyBoss account, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to your account, to any third-party. You are fully responsible for all transactions with, and information conveyed to, LadyBoss under your account. You agree to immediately notify LadyBoss of any unauthorized use of your password or user name or any other breach of security related to your account. You agree that LadyBoss is not liable, and you will hold LadyBoss harmless, for any loss or damage arising from your failure to comply with any of the foregoing obligations. 
Section 7 – Who Owns the Photographs and Testimonials On the LadyBoss Website? 
The short answer is that we do. Anything that you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you. 
Section 8 – How Can You Opt-Out, Remove or Modify Information You Have Provided to Us? 
To change your email subscription to our updates and newsletters, simply click the “unsubscribe” link at the bottom of our emails. This will allow you to unsubscribe and / or change your notification settings. Please allow up to ten (10) business days for any removal request to be processed. Please note that if you decide not to receive marketing e-mails from us, you may still receive transactional messages regarding your order(s) (i.e., order confirmation, shipping information, customer care notifications, etc.) and your account. 
To delete all of your online account information from our database, please email [email protected] and ask to have your membership and /or payment information cancelled / removed. Please note that we may still maintain information about an individual sales transaction in order to service that transaction and for record keeping. The foregoing notwithstanding, the rights granted to us in Submissions as provided in Section 7 above shall continue and be irrevocable. 
Section 9 – Internet-Based Advertising 
We may partner with third-party service providers to serve ads on our behalf on non-affiliated third party sites. These third party websites and advertisers, or Internet advertising companies working on their own behalf, sometimes use technology to send, directly to your browser, advertisements that appear on our Website. They may also use cookies, web beacons and other technologies to collect anonymous information in order to measure the effectiveness of their ads and to personalize advertising content. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information we or the online advertising network serving the ad collect about your online activities here and elsewhere over time. For example, anonymous information collected across multiple sites that you visit over time may enable the ad network to predict your preferences and show you ads that are most likely to be of interest to you.
To opt out of these types of ads, please visit the Network Advertising Initiative (NAI) for information about how to opt-out of internet-based advertising by their members. See http://www.networkadvertising.org for general information about the NAI and http:// www.networkadvertising.org/managing/opt_out.asp for the opt-out page. You may also visit https: //www.aboutads.info/consumers/ to learn about internet-based advertising and how to opt-out from online behavioral ads served by some or all participating companies.
LadyBoss also may use tools such as Google AdWords and Google Display remarketing services to advertise on third party websites (including Google) to previous visitors to our Website. This could mean that we advertise to previous visitors who haven’t completed a task on our Website, for example by using the contact form to make an inquiry. This remarketing could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve advertisements based on someone’s past visits to the Website. Of course, any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy.
You can set preferences for how Google advertises to you, including by opting out of internet-based advertising over Google through the use of cookies, by visiting the Google Ad Personalization page (https://adssettings.google.com).
 
Section 10 – Third party links 
In an attempt to provide you with increased value, we may include third party links on our site. As noted above, these linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we welcome any feedback about these linked sites (including if a specific link does not work). 
Except where expressly stated by LadyBoss, LadyBoss is not affiliated or associated with operators of any third party websites that link to or are linked from any LadyBoss-maintained website. LadyBoss disclaims any responsibility for the accuracy or content of information found on third party websites that link to or are linked from any LadyBoss website. LadyBoss disclaims any responsibility for the security of any information (including without limitation credit or other payment card and PII that you may provide to any third party). LadyBoss reserves the right, at any time and in its sole and absolute discretion, to block links to any LadyBoss-maintained website through technological or other means without prior notice. 
Section 11 – Changes to Our Policy 
If we decide to change our privacy policy, we will post those changes on this page (https: //ladyboss.com/labsprivacypolicy1 ). Policy changes will apply to information collected after the date of the change. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
Section 12 – Questions and feedback 
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. 
Section 13 – Online Policy Only 
This online privacy policy applies only to information collected through our website and not to information collected offline. 
Having helped over 350,000 women, LadyBoss was the fastest growing weight loss program in 2019, according to Inc. Magazine’s Inc 5000 list. LadyBoss is on a mission to help women lose weight and live a healthy lifestyle while loving themselves again. Women join for LadyBoss’s powerful online community, science-based supplement line, easy-to-follow programs, and innovative 1-on-1 coaching.
Kaelin Tuell Poulin is the Co-Founder of LadyBoss Weight Loss, a Best Selling Author, and highly sought after Weight Loss Expert. After struggling with food addiction and eating disorder for years, Kaelin was finally able to lose 65 pounds. After losing the weight she set a world record in the International Federation of Body Building by earning her Pro Card in Figure in just two shows. After her transformation, now, Kaelin’s focus is helping women lose weight while loving themselves again. Kaelin and her husband Brandon reside in Albuquerque, New Mexico with their daughter Roemee.

10010 Indian School Rd. NE  |  Albuquerque, NM 87112  |  United States of America  |  877-246-0781  |  [email protected]

Return/Exchange Policy for LadyBoss Products and Programs

Updated 8/25/20

The Mission of LadyBoss is to help women lose weight and love themselves again. We will do this by providing the best information, products and services available. If at any point you decide that any of our products aren’t 100% satisfactory to you, remember you are protected by our 100% Satisfaction Guarantee.

100% Satisfaction Guarantee – What it is:

We want you to feel confident that LadyBoss provides you everything that we say we will. If you do not feel as though we came through on our promise on your membership enrollment, simply visit https://ladyboss.com/help to access your account and purchase, then we will be happy to refund your initial membership fee if the conditions below are met.

100% Satisfaction Guarantee – What it is not:

The satisfaction guarantee is not your scapegoat for not using the program. Harsh? Maybe, but it is our personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. Our tools have been developed to enable you to take control of your lifestyle, mentality and, ultimately, your self-confidence. We have developed a system to educate YOU to create sustainable results – but the first step starts with you.

Membership in the LadyBoss Facebook online accountability community is included with all purchases. If, for any reason you are removed from the group for not adhering to the group rules, a refund will not be issued for any products purchased.

LadyBoss Lifestyle Trainer and Digital Products Refund Policy

Updated 8/25/2020

We strongly believe in our services and want you to be fully satisfied with your membership with us. This is the reason for the LadyBoss Weight Loss 100% Satisfaction Guarantee. Pocket Personal Trainer – 7-Day Free Experience Trial: If you have a 7-Day Free Experience Trial membership to the LadyBoss Pocket Personal Trainer, and wish to cancel it, you must do so in the first 5 days and at least 48 hours before your free trial is set to expire (upon expiration of the Free Trial your membership automatically converts to a monthly payment membership). To cancel your 7-Day Free Experience Trial membership to the LadyBoss Pocket Personal Trainer, call us at 877-292-8536. Remember, you must cancel within 48 hours of your trial membership end date.  Pocket Personal Trainer – Monthly Membership: If you have a Monthly Membership to the LadyBoss Pocket Personal Trainer, and wish to cancel it, you must call us at 877-292-8536. You must contact us at least 48 hours before your Monthly Membership period renews to ensure your subscription does not automatically continue. Pocket Personal Trainer – Unlimited Access Membership: If you have an Unlimited Access  membership to the LadyBoss Pocket Personal Trainer, and wish to cancel it, you must do so in the first 30 days to request a refund. To cancel your Unlimited Access Membership, you must call us at 877-292-8536.    Ultimate Transformation Academy: If you would like to cancel or refund your Ultimate Transformation Academy, please visit https://ladyboss.com/help to access your account and purchases within 30 days of purchase to request a refund. You can also call us at 877-246-0781 Other Digital Programs: To request a refund for all other Digital Programs, visit https://ladyboss.com/help to access your account and purchases within 30 days of purchase to request a refund. You can also call us at 877-246-0781 Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

LadyBoss Supplements 30 Day Money Back Guarantee Return Policy

Updated 8/31/2020

LadyBoss Supplements strive to keep you totally fulfilled and satisfied, which is why we offer a 30-day (from the date of delivery) money back guarantee. If at any point you decide that any of our products aren’t 100% satisfactory to you, remember you are protected by the highest standard 100% money-back guarantee. Just send back the product (even if the bottle/bag is empty) and we’ll refund you to the last penny, no questions asked. If inside 30 days of use, you are unhappy and would like a refund, here’s exactly what to do:
LadyBoss Supplements CLUB membership

Remember, if you cancel your LadyBoss Supplements CLUB Membership you will forfeit your discounted CLUB pricing and lose out on all Club Perks & future Milestone Gifts.

If you’re in the US, please contact our Membership Specialists Team at 877-292-8536 Monday – Friday, 8am – 6:30pm MST.
If you’re in California, you may contact our Membership Specialists Team or log in to your LadyBoss HUB account at ladyboss.com/help to manage your Club Memberships.

You must contact us at least 48 hours before your LadyBoss Supplements CLUB Membership period renews to ensure your subscription does not automatically continue.

To return your product:

To return your LadyBoss Supplements, you must contact LadyBoss Customer Support prior to sending their products back to ensure the return qualifies for a refund. To do this, visit your HUB account at https://ladyboss.com/help and manage your membership(s). Please note that LadyBoss does not cover the return shipping. We do recommend you opt for tracking/confirmation numbers as LadyBoss is not responsible for lost/missing returns.

LadyBoss must receive the return/refund request within 30 days from the delivery date for the refund to be valid. Bottles/bags returned and received beyond this time frame may not be refunded.

LADYBOSS is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims with the postal carrier. LadyBoss is not responsible for any package(s) once it is in the hands of USPS, FedEx, UPS or any other carriers.

*The customer is responsible for any reshipping costs & fees associated with orders, domestic or international, that are returned to us for either having an insufficient address, wrong address, unclaimed, etc. We do not cover/reimburse for shipping costs for returns/exchanges.

WHOLESALE PRICES

We do not offer wholesale purchases and are not interested in distributor accounts. Supplement Club Membership subscriptions are limited to two (2) active memberships (per customer) at any given time. If you have any questions, please visit https://ladyboss.com/help.

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

LadyBoss LIVE Ticket Policy

Updated 8/31/2020

Refunds will be accepted up until 60 days before the event.

Ticket Transfer option:

To help you make this process as simple as possible, just follow the steps below:

Accepted up until 45 days prior to the event.

Verify the ticket transfer with the other person (This person can be an existing OR future LadyBoss ).

Secure arrangements for payment (LadyBoss is not responsible for any exchange of money for ticket transfers).

Contact LadyBoss Support with transfer details to ensure registration information is updated.

Keep an eye out for your Transfer Confirmation Email. We will notify both parties once the transfer is complete

If you would like more information of what LadyBoss Live is, please visit  https://www.facebook.com/LadyBossKaelin/videos/309081409786887/ 

LadyBoss is not responsible for canceling or refunding airfare, hotel or any other costs associated with travel and lodging to, from or during the event.

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

LadyBoss LIVE Challenge Refund Policy

Updated 8/31/20

In order for The Live Challenge program to be successful: LadyBoss has invested in you, including but not limited to supplying all content & materials, booking our certified Personal Results Coaches to bring Live content daily, creating unique and detailed lessons for each Dimension of the Live Challenge, moderating and maintaining each Live Challenge group for your success, and managing schedules & submissions of each participant; your Coaches have invested in you, including managing their schedule and turning away other opportunities to help you succeed; but most importantly, we need YOU to invest in yourself, including committing to seeing your Live Challenge program through for 28 Days, going ALL IN and participating 100%!

Because we – LadyBoss, your Coaches, and You – are ALL IN, there will be no refunds for any reason, except as set forth in the “Satisfaction Guaranteed” promise below. 

If you decide to disengage from your Live Challenge Group for any reason after the Challenge has begun, you will remain liable for the entire amount. The Live Challenge is non-transferable; but, don’t forget, you can join the Challenge as many times as you want! So keep fighting for yourself and complete all 28 Days to get the results you desire!

Satisfaction Guarantee: The foregoing notwithstanding, if you participate in The Live Challenge for the entire twenty-eight (28) days, and at the end you feel like it did not help you, or you did not get the “breakthrough” results you want, we will refund the money you paid for The Live Challenge 100%. The Live Challenge is non-transferable for any reason.

To be eligible for the Satisfaction Guarantee refund, you must have submitted all Four (4) checkpoints within the 28 Day Challenge, have participated in 90% of the Daily Dose Modules (at least 25 of the 28 Days), and have completed the full course spanning 28 Days from your Live Challenge Start Date. You WILL NOT be eligible for the Satisfaction Guarantee if you disengage from the program and fail to follow it as instructed. Your request must be submitted within 30 days of your Live Challenge squad closing. **Challenge Playbook sales are final. 

If you purchased additional products for the Live Challenge, please see the following policy for:

LINK TO DIGITAL RETURNS
LINK TO SWAG STORE RETURNS

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

LadyBoss SWAG Return Policy

Updated 8/31/2020 

SWAG apparel & accessories purchased directly from LadyBoss may be exchanged or refunded.

All items must be in ‘new’ condition, including unwashed, unworn and with the original tags attached, and original packing slip included.

To request a refund or exchange of SWAG items, please contact LadyBoss customer support by visiting https://ladyboss.com/help to access your account and purchase(s). You can also call us at 877-246-0781

In order to be eligible for a refund, we do request that you contact us within 7 days of delivery with any troubles or issues. SWAG apparel & accessories purchased directly from LadyBoss may be exchanged or returned for a refund to the original method of payment.

Please note that LadyBoss does not cover the cost of return shipping. We do recommend you opt for tracking/confirmation numbers as LadyBoss is not responsible for lost/missing returns.

Please return your package and shipping invoice to:

LadyBoss Weight Loss
11551 E 45th Ave Unit C
Denver, CO 80239-3160 US

The SWAG item(s) must be received within 30 days of delivery at the address we provide in response to your email before any refund or exchange is provided.

We do not accept items to be exchanged that were already previously exchanged. Inventory for exchanges cannot be guaranteed or held aside while waiting on delivery. Exchanges are handled on a first come first serve basis.

MYSTERY BOX SALES ARE FINAL– No return, exchange or cancellation requests will be approved on mystery box items/purchases. All previous guarantees, refund, return, and exchange policies are void.

SWAG Drop items are extremely limited in quantity and are only printed once. Once an apparel item has sold out, it is gone forever. On rare occasions, some accessory items may be produced again if deemed necessary.

After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit/payment card companies and banks as you patiently await your refund. It may take up to two (2) billing cycles for the refund to appear on your statement.

DELIVERY AND SHIPPING

Shipping times vary but we always aim to have your order delivered within 3-5 business days. Prior to this transit time, your order will ship within 3 days of purchase.

For international orders, please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over these costs and are not responsible for reimbursement. Contact your local postal service for further information.

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

QUALITY AND WASHING INSTRUCTIONS

To ensure the quality and integrity of the garment, we suggest washing them on machine wash cold, with an initial water temp not exceeding 30°C or 65–80°F with like colors, or as suggested inside the garment. All garments and fabrics are blends, or pre-shrunk to ensure a true fit after washing. To preserve the print as well as possible, it is suggested to wash the garment inside out (with the printed side in). To dry, please dry inside out on tumble-dry, low-heat settings, or as instructed inside the garment.

All sales are final outside the U.S.

All prices are final, LadyBoss will not issue price adjustments for any orders if the item(s) go on sale, or is discounted in any way.

WHOLESALE PRICES

We do not offer wholesale/bulk options and are not interested in distributor accounts. LadyBoss SWAG can only be bought on ladyboss.com/store.

PROBLEMS OR ISSUES NOT ALREADY COVERED:

If you have any issues that have not been covered on this page, please contact us and we will get back to you in order to help you resolve the issue as soon as possible. The mission of LadyBoss SWAG is to bring encouragement & motivation to every wearer. We aim to please and want every experience to be a great one.

**LadyBoss is not responsible for replacement or refunds of products purchased on third party selling pages, ex: Amazon, EBay, Wish, Facebook, etc.

LadyBoss Coaching Return Policy

Updated 8/31/2020 

In order for this Coaching program to be successful: LadyBoss needs to invest in you, including hiring your Coach and providing your Coach the ongoing training she needs so you can succeed; your Coach needs to invest in you, including managing her schedule and turning away other opportunities to help you succeed; and You need to invest in you, including committing to seeing the Coaching program through for one year. Because we – LadyBoss, your Coach, and You – are All In, except as set forth in the “Satisfaction Guaranteed” promise below there will be no refunds for any reason, even if you have paid for the entire year up front. If you decide to disengage from the Coaching program for any reason, you will remain liable for the entire amount, including monthly payments for the entire 12-month term.

Satisfaction Guarantee: the foregoing notwithstanding, if you participate in the Coaching for the entire twelve (12) months, and at the end, you feel like it did not help you, or you did not get the results you want, we will refund the money you paid for the Coaching 100%. To be eligible for the Satisfaction Guarantee you must actively participate in 95% of the Accountability Measuring Tools (Progress Reports on time, Power Hour Attendance, Monthly Measurements and Photos, Weekly Action Steps, Weekly Participation in the Personal Results Coaching Facebook Group, Weekly Participation in the Results Sisters Group.) You WILL NOT be eligible for the Satisfaction Guarantee if you disengage from the program and fail to follow it as instructed.

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

 

1: Prohydrolase:

Roxas M. The role of enzyme supplementation in digestive disorders. Altern Med Rev. 2008;13(4):307-14.
https://www.ncbi.nlm.nih.gov/pubmed/19152478

Buford TW, Cooke MB, Redd LL, Hudson GM, Shelmadine BD, Willoughby DS. Protease supplementation improves muscle function after eccentric exercise. Med Sci Sports Exerc. 2009;41(10):1908-14.
https://www.ncbi.nlm.nih.gov/pubmed/19727022

Pellicano R, Strona S, Simondi D, et al. Benefit of dietary integrators for treating functional dyspepsia: a prospective pilot study. Minerva Gastroenterol Dietol. 2009;55(3):227-35.
https://www.ncbi.nlm.nih.gov/pubmed/19829282
2: Fibersol:

Ye Z, Arumugam V, Haugabrooks E, Williamson P, Hendrich S. Soluble dietary fiber (Fibersol-2) decreased hunger and increased satiety hormones in humans when ingested with a meal. Nutr Res. 2015;35(5):393-400.
https://www.ncbi.nlm.nih.gov/pubmed/25823991

Azari-anpar M, Khomeiri M, Ghafouri-oskuei H, Aghajani N. Response surface optimization of low-fat ice cream production by using resistant starch and maltodextrin as a fat replacing agent. J Food Sci Technol. 2017;54(5):1175-1183.
https://link.springer.com/article/10.1007/s13197-017-2492-0

Livesey G, Tagami H. Interventions to lower the glycemic response to carbohydrate foods with a low-viscosity fiber (resistant maltodextrin): meta-analysis of randomized controlled trials. Am J Clin Nutr. 2009;89(1):114-25.
https://www.ncbi.nlm.nih.gov/pubmed/19126874
3: Premium Grass Fed Whey Protein:

Kerksick CM, Rasmussen CJ, Lancaster SL, et al. The effects of protein and amino acid supplementation on performance and training adaptations during ten weeks of resistance training. J Strength Cond Res. 2006;20(3):643-53.
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